Healthy Community. Best Care.


Kyabram District Health Service is taking a proactive approach to protect both our staff and our community.

We are preparing for increased patient numbers and demand for services.

The first point of contact for people who suspect they have COVID-19 remains the DHHS hotline 1800 675 398.

If you are unwell and have flu like symptoms and have travelled overseas recently KDHS would appreciate it if you would please ring ahead to the hospital on 5857 0200 before presenting.

We aim to keep our local community informed as this dynamic situation unfolds.

Visitor Screening Requirements

​ All people (including staff) must now enter the KDHS main building:

  • Enter only through the front entrance
  • Expect a temperature check on arrival
  • Expect screening questions about your health and recent travel at the entry

Visitors cannot visit if the answer is YES to any a, b or c questions below or have d;

  • have been diagnosed with coronavirus and have not been discharged from isolation
  • have arrived in Australia within the last 14 days
  • have recently come into contact with a person who has a confirmed case of coronavirus
  • have a temperature over 37.5 degrees or symptoms of acute respiratory infection

Visitors will be given a sticker to alert staff they have been screened. Please keep the sticker visible at all times whilst on site. KDHS has now tightened our visitor restrictions. This change has been made to provide the highest level of safety for our residents, staff and families.

Visitors hours and restrictions:

  • Visiting hours have changed to one hour from 2pm-3pm daily.
  • Visitors can stay for a maximum of 10 minutes.
  • Only 1-2 visitors per patient/resident. 

We would be grateful of your consideration in this tightened visitor guidelines and encourage you to be considerate of staff in their management of this process.

Sheridan Aged Care

At Sheridan Aged Care visitor times are strictly also between 2-3pm daily for ten minutes at a time with only one visitor per resident.   We trust that our residents and their loved ones will understand this is to protect them and our staff.

We are working with residents and their families on other ways of communication for example FaceTime and Skype.

The service will discuss alternative requirements on an individual basis- please contact the Sheridan Manager on 5857 0445

Changes KDHS has made so far are:

  • Will cease all surgery as of 3 April
  • Have stopped all building works
  • Restricted access to Hospital and Sheridan Aged Care
  • Commenced screening at entrance to Hospital
  • Implemented some staff to work offsite
  • Changed meetings to digital format
  • Moved from gathering in large groups to other forms of communication
  • Ceased all groups programs including social support, gym groups and fitness programs

Community Well Being Service

To help those members of the community who require emotional or practical support staff KDHS have set up a Community Wellbeing Service.

Help, such as friendly phone calls to keep in touch and check on wellbeing, pick up and drop off of small items such as Websterpaks is being offered to members of the wider communities KDHS assists.

If you, or someone you know, would like to have a chat about how we may be able to support you, or someone you care for, please call 58570236 during business hours. If we are out and about, please leave a message and we will call you back as soon as possible.

Stanhope and Tongala Sites

The Tongala and Stanhope sites are operating with restricted access to the general public. Group sessions have been suspended in line with Department of Health and Human Services advice. At this stage Campaspe Shire immunisation clinics and Maternal and Child Health appointments will be running as scheduled, as will the GP clinic at Stanhope. District Nursing service are still undertaking visits in all areas. Anyone entering the building will be asked to abide by social distancing rules of 1.5metres.

If you have any queries you can contact Tongala Health on 5859 0504 or Stanhope Health on 5857 0451.


KDHS is planning for increased capacity in our acute, renal dialysis and cancer services. This planning is in collaboration with Goulburn Valley Health and Echuca Regional Health and has included the consideration of theatre and recovery areas for additional acute bed capacity. This anticipated surge capacity will require additional staffing and equipment which along with the need to prepare the staff will require education and scenario testing.

How You Can Help Us

  • Wash hands often with soap and running water, for at least 20 seconds. Dry with paper towel or hand dryer.
  • Try not to touch your eyes, nose or mouth.
  • Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue cough or sneeze into your upper sleeve or elbow.
  • Stay at home if you feel sick. If you take medication make sure you have enough.
  • Phone your doctor or the coronavirus hotline – 1800 675 398 – if you need medical attention. 
  • Continue healthy habits: exercise, drink water, get plenty of sleep.
  • Wearing a face mask is not necessary if you are well.

For the most up to date information we encourage you to like our page of Facebook.

For more information please visit 

Ten ways to reduce your risk of coronavirus resized