It is important to us to know whether you are "Happy? Or Not?" with your experience and the care you receive.
To help us obtain your feedback, we have purchased the "Happy, or Not?" system. We have four (4) units located in different areas of the Health Service.
Each unit has four (4) buttons which depict faces with expressions from a smiling face to a frowing face. All you need to do is push the button that most represents how you feel about the question we are asking. The question changes regularly.
We obtain reports that will inform us of your responses. That then allows us to use this information to make any changes identified.