Telehealth enables patients to have video appointments with our clinicians using their own smartphone, tablet or computer.

A telehealth appointment is just like a normal appointment; only the health care provider you will be seeing and speaking with is on a monitor or TV screen. You will be able to see, hear and talk to them, almost as though they were in the same room as you.

Telehealth consultations are private and confidential, just like face to face appointments, you can complete the telehealth video conference call by yourself at your home or even your workplace. You may also choose to have a support person with you such as a carer or your local health care practitioner.

What do I need to make a video call?

  • A good connection to the internet
    (If you can watch a video online (eg. YouTube) you can make a video call
  • A private, well‐lit area where you will not be disturbed during the video call
  • A Google Chrome web browser on a desktop or laptop (Windows or Mac) or on a tablet or smartphone
  • Web‐camera, speakers and microphone (may be built into laptops or mobile devices)
  • If you are using an Apple device (such as an iPad or iPhone) you will need to use the Safari browser

If you have received your appointment time and are ready to start your appointment, please press the button below. Please start your video call 5‐10 minutes before your appointment time.

About Telehealth

A telehealth consultation is as convenient as a phone call, with the added value of face‐to‐face communication. Telehealth reduces travel time and costs for patients, while also removing the stress of travel and provides a greater accessibility of specialist services to patients. You may request a telehealth consultation if it would be more convenient for you. We have equipment at KDHS you can use if you need to have a telehealth consultation with a specialist in another town or city.

Benefits of Telehealth

  • Less or no travel time
  • Less disruption to your usual routine
  • Your local healthcare professional (eg GP, practice nurse, or other) may be involved
  • Increased independence
  • Greater flexibility for appointments

Telehealth may not be suitable when

  • The clinician needs to perform a physical examination
  • It is not considered clinically appropriate by the specialist clinician
  • Internet access is very limited or not available.