Community Programs
Home > Community Programs
Patients Informations
Health Services are an early contact point for many people who have experienced family violence, presenting an opportunity for earlier identification and improved responses and referral. Creating a safe environment can reduce the barriers for victim/survivors to disclose their concerns and be a catalyst for action. An empathetic response from a trusted healthcare professional can reinforce a victim/survivor’s understanding that they are entitled to respectful relationships and a life free from violence. By respecting their decisions and offering a range of options, Kyabram District Health Service’s (KDHS) can play a vital role in ensuring a person’s health needs are met, inclusive of their safety. Such interventions have the potential to not only empower those affected by family violence but to also contribute to enhanced health outcome
Contact Us
Organization Objective
To deliver high quality care that is safe, person and family centred, equitable and clinically effective which includes people partnering in their own healthcare. We aim to achieve this by gaining meaningful input from our community.
Community Participation
Kyabram District Health Service (KDHS) aims to have community members who are engaged in activities and committees across the organisation. Our Community and Cultural Governance committee is a sub-committee reporting to the KDHS Board. Their focus is to ensure the health service undertakes a comprehensive and consistent approach to informing the community of the effectiveness and value of its work. The Community and Cultural Governance Committee focus on providing opportunities for community members to shape the development and improvement of policy and strategies that influence the way in which services are planned and delivered.
Empathy
We will Actively listen with a purpose to understanding your Feelings.
Empathy
We will Actively listen with a purpose to understanding your Feelings.
Welcoming
People will experience a welcoming approach that is friendly and there is a sense of belonging.
Working Together
We will collaborate in partnership with our community to create a culture of inclusion trust and support.
Oppertunities
We will provide adaptable and creative opportunities to enhance the individualized care of our service by respecting people lived experiences and values.
Community participation is guided and supported by the:
Strategic Plan 2018-2023
Partnering with Consumer Framework
NSQHS Standards- Partnering with Consumers standard
Aged Care Quality Standards
How you can help
By being a community representative on a committee, including a Governance Committee or Organisational Committee that meet regularly and operate under a terms of reference
By being involved in small work parties to review the services provided at KDHS and to ensure that KDHS continues to be inclusive.
By assisting in the review of consumer information. This includes reading over consumer information such as brochures, posters and pamphlets to ensure ease of reading, clear information and that consumers can understand the information provided.
Consumer Register
Kyabram District Health Service has established a register of consumers, carers and community members who are interested in being involved and contributing to policies, programs and services from a community perspective.
KDHS supports community participation by providing orientation to our service, information about community participation and training opportunities.
Providing feedback
We welcome feedback about your experience while at KDHS. Your feedback helps us make improvements that are meaningful to you. Refer to the feedback page for information on ways you can provide feedback.
How can I opt out?
You can opt out at any time. Your name and details will be removed from the register.
Phone: 5857 0258
Email: qes@kyhealth.org.au