Disability Liaison Officer Program

Our Services > Community Services

A promotional flyer introducing Sarah as the Disability Liaison Officer, with a photo of her smiling outdoors, wearing a blue polo shirt, with contact information for reaching out.

Disability Liaison Officer Program


What we do

Disability Liaison Officers advocate for people with a disability within the health system.

We aim to improve access to health care and Disability Support Services by working with Healthcare Teams to ensure safe, accessible and inclusive care for people with disability.

Disability Liaison Officer can help you to access:

  • Health Services

  • Plan for a stay in hospital for any reason

  • Provide education and promote disability awareness throughout the Health Service

  • Support with blood tests

  • Access to sensory equipment if required


Referrals

  • Anyone can make a referral to our service including yourself, your family and carers.

  • You need to agree to the referral.

  • You may be referred by your disability providers, support coordinators or health professionals.



    Please contact: disabilityliaison@kyhealth.org.au


When to contact us

  • If you have questions about disability and access to healthcare at Kyabram District Health Service.

  • If you have any suggestions to make Kyabram District Health Service more accessible to everyone.


Cost

There is no cost for this service.


Resources

State Disability Plan- Click here

Women with Disabilities Victoria- Click here

KDHS Disability Access and Inclusion Plan – Click here

KDHS Diversity Action Plan –  Click here


International Day of People with Disability

About our DLO, Sarah

Every year on 3 December, people around the world take part in International Day of People with Disability (IDPwD). In Australia, it’s a day to promote awareness, understanding and acceptance of people with disability. Click here for more information.


We’re excited to introduce Sarah, our Disability Liaison Officer here at KDHS. Sarah is here to support individuals with disability, their families, carers, and support networks to feel heard, understood, and safe when accessing healthcare. Within this role, Sarah not only is on site at Kyabram, but supports 4 other health services in the Murray region. 

Sarah is a proud member of the Kyabram community, born at Kyabram Health and a lifelong local alongside her husband and their two daughters. After completing a Bachelor of Human Services and Master of Social Work, and a Certificate IV in Disability during the COVID lockdowns, Sarah has spent years working across both social work and disability sectors.

In her role as DLO, Sarah will help people navigate barriers to healthcare access, whether that means coordinating appointments, supporting communication needs, connecting with carers and support networks, working alongside the NDIS, or helping staff better understand individual needs.

"We can’t always change what is, but together, we can change how we get through it," says Sarah. 

Sarah believes every person has the right to access healthcare, be listened to, and feel safe.

If you or someone you know is experiencing challenges accessing health services, please reach out. Sarah is here to listen, support, advocate, and help find a way forward. There are no silly questions or concerns, so please reach out!

Contact Sarah via phone on 0434 363 167, email Disabilityliaison@kyhealth.org.au, or visit Kyabram Health in person to connect with our Disability Liaison Officer. Sarah's working days are Tues, Wednesday and alternating Friday's.